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How do I find my Multicraft Servers ID?
This guide will show you how to locate your Multicraft Server ID. Each server that is hosted under us has a specific number assigned to it that we refer to as an ID. This allows us to identify the server whenever we are troubleshooting. Step 1 Navigate to th...
Can I transfer my minecraft server to another machine/location?
Before we answer your question, let's explain some terms before! What is a Daemon? A daemon is a process that runs in the background. Our panel software often runs in the background of physical servers, this is the software that runs your Minecraft server. A...
Am I able to upgrade my server to another plan?
Before we answer your question, let's explain some terms before! How does my server work? When you first purchase your Minecraft server you purchase a specific amount of ram. You may have seen it online, the start command when you launch the Minecraft server...
How do I start/stop/restart VPS?
Step 1 Sign in to the VPS panel. VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to control. Step 3 On the top right select the button of the action you wish to perform. Button Action Start/Stop the VPS This w...
How do I change the hostname of my VPS?
Step 1 Sign in to the VPS panel. VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to control. Step 3 On the navigation bar, select the Settings button to view the VPS settings. Step 4 The settings page has the Change Hostn...
How do I re-install my Operating System for my VPS?
Step 1 Sign in to the VPS panel. VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to control. Step 3 On the navigation bar, select the Install button to view the Operating Systems available to re-install. Step 4 Select the...
How do I change the password of my VPS?
Step 1 Sign in to the VPS panel. VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to control. Step 3 On the navigation bar, select the Settings button to view the VPS settings. Step 4 Select "Change Password" on the left-h...
How do I view the backups of my VPS?
VPS Backups are currently only provided with High Ram KVM VPSs. Step 1 Sign in to the VPS panel.VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to control. Step 3 On the navigation bar, select the Backups button to view the V...
I'm not receiving emails on my website?
You may have not created all the DNS records needed to properly host your website on our cPanel website services. Usually, whenever someone sends you an email to your domain, it looks for an MX record and sends the email to wherever that MX record points. Wh...
What's the difference between a Dedicated IP, Domain & Sub-Domain?
All the items listed above are methods for connections to connect to your Minecraft server. Dedicated IP A Dedicated IP is an IPv4 address assigned to your server. Since you are reserved your own IP, which is not shared with other customers. The Minecraft se...
Can I have RDNS added to my VPS?
What is RDNS? Reverse DNS (rDNS or RDNS) is a Domain Name Service (DNS) lookup of a domain name from an IP address. A regular DNS request would resolve an IP address given a domain name; hence the name “reverse.” The Domain Name System (DNS) is the phonebook...
What SSH clients can I use to SSH into my VPS?
What is SSH? The Secure Shell Protocol (SSH) is a cryptographic network protocol for operating network services securely over an unsecured network. Its most notable applications are remote login and command-line execution. The SSH protocol (also referred to a...
How do I change the invoice payment method?
Step 1 Sign in to the Billing Area. Step 2 Select the Unpaid Invoices section in the middle of the screen. Step 3 Select the invoice that is currently unpaid. Step 4 On the right-hand side of the invoice, you can currently see the Payment method i...
How do I edit my website files with an FTP client?
In this guide, you will learn how to link an FTP client to your website and learn how to access your web hosting files. An FTP client is an application on your computer that connects you to remote servers through FTP and other protocols. Step 1 Download & I...
How do I view the IP Address of my VPS?
Step 1 Sign in to the VPS panel.VPS Panel: https://vps.aquatis.host:4083/ Step 2 Select the VPS you wish to view the IP settings for. Step 3 Under the hostname will be your IPv4 Address that is assigned to your VPS. To view the IPv6 Address, hover ...
How do I point DNS records from Cloudflare to my site?
When you first link your website to cloudflare, your new website may not receive traffic due to a DNS configuration issue. In this guide we will show you how to add a DNS record to your website to accept traffic. Your domain must be linked to Cloudflare and p...
What services/fees should I be aware of with my colocation.
Thanks for choosing Aquatis to host your service, below we will share with you the common fees and services we provide along with your colocation service. What's included with my service? We offer the following service for free with your colocation service. ...
How do I reset my forgotten password on Pterodactyl?
Step 1 Navigate to Pterodactyl panel's login screen. Step 2 Select Forgot Password. Step 3 Type your email in the box and click the Send Email button. Step 4 Navigate to your email and select the Reset Password button on the Aquatis email. Step...