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Aquatis Manager Guides
Aquatis Manager
How do I generate an API key for Aquatis Manager?
This article explains how you would generate an API key for AquatisManager or other Minecraft-related products.After completing the steps the API key will be displayed in a greyed outbox. Please keep your API key secret as it is like a password for your accoun...
Billing Area Guides
Billing Area Support
How do I cancel my service?
Step 1 Sign in to the Billing Area. Step 2 Select the Services box. Step 3 Change the view to Active. Step 4 Select the Product that you would like to cancel. Step 5 On the left-hand side under Actions, select Request Cancellation. Step 6 ...
Billing Area Questions
Web Hosting Support
How do I open a support ticket?
Step 1 Sign in to the Billing Area. Step 2 Select the Support icon on the side navigation bar. Step 3 Select Open Ticket in the sub-menu that appeared. Step 4 Select the Department that closely resembles the issue you are having. Step 5 On the...
cPanel Guides
Domain Support
How do I update my billing area password?
Step 1 Sign in to the Billing Area. Step 2 Select the Dropdown next to your name. Step 3 Select Change Password. Step 4 Type your Existing Password, then type your New Password. Finally, you would confirm your New Password. Step 5 Click Save C...
cPanel Questions
Minecraft Hosting Support
How do I get a refund?
We understand that sometimes, the product you receive is not what you fully expected. Maybe you had a change of mind about starting your new server, maybe some financial problems hit, and you are no longer able to pay for the service. Not to worry, we have a p...
Domain Guide
VPS Support
How do I link my website to Cloudflare?
In this guide, you will learn how to link up your website to Cloudflare. Aquatis strongly encourages customers to link their website to Cloudflare as it improves your website and application performance/security. Cloudflare is free. Step 1 Navigate to Cloudf...