Recently Updated Pages
Can I have RDNS added to my VPS?
What is RDNS? Reverse DNS (rDNS or RDNS) is a Domain Name Service (DNS) lookup of a domain name ...
What's the difference between a Dedicated IP, Domain & Sub-Domain?
All the items listed above are methods for connections to connect to your Minecraft server. Dedi...
How do I update my billing area password?
Step 1 Sign in to the Billing Area. Step 2 Select the Dropdown next to your name. Step 3 ...
How do I open a support ticket?
Step 1 Sign in to the Billing Area. Step 2 Select the Support icon on the side navigation ba...
I'm not receiving emails on my website?
You may have not created all the DNS records needed to properly host your website on our cPanel w...
How do I change my nameservers?
In this guide, you are going to learn how to point a domain to a hosting provider by changing the...
Am I able to upgrade my server to another plan?
Before we answer your question, let's explain some terms before! How does my server work? When ...
Can I transfer my minecraft server to another machine/location?
Before we answer your question, let's explain some terms before! What is a Daemon? A daemon is ...
How do I create a Bungeecord Network?
Video Guide Prerequisite You will need the items below prior to starting: One Bungee Serve...
How do I find my Minecraft Servers FTP information?
This guide will show you how to access your FTP information for third-party applications like Fil...
How do I find my Multicraft Servers ID?
This guide will show you how to locate your Multicraft Server ID. Each server that is hosted unde...
How do I add another multicraft user to access my server?
So you want to add a sub-user to access your console or allow a user to access your server files....
Do you guys offer Tebex Trials?
We actually do offer Tebex Trials! By clicking here. You can be entitled to 30 days of Tebex Ult...
Connection lost could not connect to a default or fallback server
What does this error mean? Your Minecraft server client cannot connect to a sub-server on a bung...
Can't connect to Minecraft bridge! (110/111: Connection refused/timed out)
What does this error mean? This usually means the daemon that your server is on has stopped resp...
500 CDbConnection failed to open the DB connection
What does this error mean? This means our database for the multicraft interface for accepting lo...
How do I link my website to Cloudflare?
In this guide, you will learn how to link up your website to Cloudflare. Aquatis strongly encoura...
What are the name servers for our website-hosting plans?
The nameservers for our website hosting plans are below. Upon changing them, the domain can take ...
How do I generate an API key for Aquatis Manager?
This article explains how you would generate an API key for AquatisManager or other Minecraft-rel...
How do I cancel my service?
Step 1 Sign in to the Billing Area. Step 2 Select the Services box. Step 3 Change the vi...